1. Refund Eligibility:

We stand behind the quality of our website builder platform. If you are not satisfied with your purchase, you may be eligible for a refund subject to the terms outlined below.

2. Eligibility Criteria:

To be eligible for a refund, the request must be made within 15 days of the initial subscription or purchase date.

3. Exclusions:

Refunds will not be issued under the following circumstances:
If the refund request is made after the specified 15 day period.
For any additional services, add-ons, or third-party products purchased in conjunction with our website builder.

4. Refund Process:

To initiate a refund, users must contact our customer support team at support@webzfactory.com within the specified refund period. Provide your account details, order information, and the reason for your refund request.

5. Refund Method:

Refunds will be processed using the original payment method used for the purchase. Please allow 15 business days for the refund to be reflected in your account.

6. Non-Transferable:

Refunds are non-transferable and can only be issued to the original account holder.

7. Termination of Service:

We reserve the right to terminate or suspend website services for users who violate our terms of service. In such cases, refunds may not be issued.

8. Changes to the Refund Policy:

Webzfactory reserves the right to modify this refund policy at any time. Changes will be communicated to users through our website or other appropriate channels.

9. Contact Information:

For refund inquiries or assistance, please contact our customer support team at support@webzfactory.com